- Agency Representatives
- Aging Resources
- Board of Directors
- Community Resource Directory
- Complaint Resolution Procedure
- Customer Service
- HIPAA Privacy Notice

Activities, Events, & Programs
- See What's New!

Activities Schedule

Adult Day Services-Otsego Haus

Advocacy Department

Caregiver Support Group

Creating Confident Caregivers Workshop

Donations and Planned Gifts
- Make A Donation
- Make a Planned Gift
- Testimonials
- Donor Wall

Employment Opportunities

Fall Reduction Programs
- A Matter of Balance
- Life is a Balancing Act
- Young at Heart Exercise Classes

Flu Shot Clinic

Grandparents Raising Grandchildren

In-Home Service

Meal Programs
- Meal Reservations
- Menus

Medical Resource Department

Medical Transportation Program

Medicare/Medicaid Assistance Program (MMAP)

Parkinson Support Group

Prime Times

Senior Project FRESH/Mkt FRESH

Tax Assistance Program

Technology & Aging
- Exploring Technology

Volunteer Program
- Volunteer Opportunities
- Volunteer Registration

Ph: (989) 732-1122
Fax: (989) 731-2739
Contact Us: click here
Business Hours:
8:30 a.m. to Noon
1 to 3:30 p.m.
Monday - Friday
Font Size
Decrease Font Size Increase Font Size
120 Grandview Blvd., Gaylord, Michigan  49735

In-Home Service Department

The OCCOA In-Home Service Department provides homemaking, personal care, respite care and friendly reassurance to eligible older adults in Otsego County (60 years of age or older). Our current staff of 16 service providers provide services to over 250 clients. Our departments goal is to assist older adults in maintaining a healthy and clean environment in which to live independently for as long as is safely possible. Service is available Monday through Friday, from 8 a.m. to 4 p.m., for those who qualify. Frequency of service is determined by need, as assessed by our medical resource coordinator.

At the OCCOA, we help and we care!  Our clients are treated like family!

Phone and Fax Numbers:

Phone (989) 705-2574
FAX (989) 732-9662


Frequently Asked Questions

Are the services provided by OCCOA free?

Programs are designed to provide services that promote independent living at an affordable cost. Clients are encouraged to make a donation for the services they receive.

What types of cleaning are the service providers allowed to do?

Allowable homemaking tasks include:

  • Laundry
  • Meal preparation
  • Shopping
  • Light housekeeping (dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, making beds)
  • Maintaining a safe environment

The OCCOA can provide assistance with home-
making chores, which includes light housekeeping!


What types of personal care are available?

  • Assistance with showers
  • Hair care
  • Dressing

Is respite care available?

Yes! Respite care is available for up to three hours twice a month or for two hours weekly.

How do I become qualified for services?

You may contact OCCOA's medical resource coordinator, who will conduct an assessment to determine services you qualify for.

Is qualification for services based on income and marital status?

No. Services are determined by medical need and age.

Are the service providers allowed to administer my medications?

Our medical resource coordinator can help you find someone who is qualified for this type of assistance.

Are service providers allowed to do foot care?

Service providers may bathe, dry, and put lotion on your feet, but they may not cut or trim nails. This type of assistance is available at our monthly foot care clinics.

In-Home Service Staff:

Marcella May
In-Home Service

Sheila Markle - In-Home
Service Administrative
Assistant/Peer Mentor


Service Providers:

Wendy Cherwinski, CNA
Sheryl Coan, CNA
Geraldine Dickinson
Ashley Hartley, CNA
Sheri Irish, CNA
Brittany Koronka
Maria Layman, CNA
Karen Mendolia, CNA
Vicki Ramsey, CNA
Kathy Schellie, CNA
Lynda Shafto, CNA
Ashley Stebner
Martha Stutesman, CNA
Linda Tyran


"The best way to cheer yourself up is to try to cheer somebody else up."
~Mark Twain~